Frequently Asked Questions

DOES RISE UP PHYSICAL THERAPY ACCEPT HEALTH INSURANCE?

Yes, please see the list of health insurance companies that we are in network with below. If your health insurance company is not listed then you will be a good candidate for our private pay option.

WHICH INSURANCE COMPANIES ARE WE IN NETWORK WITH??

  • Blue Cross Blue Shield

  • Medicare

  • United Health Care

  • Cigna

  • Aetna (out-of-network benefits only)

  • Motor Vehicle Accident

  • Worker's Compensation

HOW DO I KNOW IF MY INSURANCE WILL COVER MY VISITS AT RISE UP PHYSICAL THERAPY?

Please feel free to contact us at Rise Up and provide us with your insurance card prior to your first appointment. As a courtesy to our clients, we are happy to inquire about your out-of-network benefits. We will provide you with an option that fits you best.

WHY WOULD I CHOOSE TO PAY OUT OF POCKET OR CASH RATE WHEN I CAN USE MY INSURANCE AT ANOTHER PHYSICAL THERAPY CLINIC?

The answer to this question is very exciting. Rise Up Physical Therapy is brand new in Erie, PA, and comes from Boston, MA. Erie has never experienced the type of physical therapy that we are offering. We provide ONLY one-on-one treatment sessions performed ONLY by a Doctor of Physical Therapy for 60 minutes per session. Your treatment sessions will mostly consist of hands-on manual therapy with specialized treatment techniques that are not offered anywhere else in Erie, PA.

These treatments include the Graston technique, cupping, dry needling, specialized joint mobilizations, and the fabrication of custom orthotics. Most physical therapy clinics in Erie are overbooked so that the therapists are seeing 4-5 patients per hour. You will spend most of your session working with a rehab aide teaching you how to perform the same cookie-cutter exercises that provide minimal results. At these clinics, they try to get you to sign up for 3 visits per week for 8-10 weeks. At this rate, you will spend an average of $1200. At Rise Up Physical Therapy, we will recommend 1-2 visits per week for 4-6 weeks, at an average of $800.

Come experience what physical therapy is really like with individualized, genuine one-on-one care by a Doctor of Physical Therapy. See the Blog below for further information.

DOES RISE UP PHYSICAL THERAPY ACCEPT WORKER'S COMPENSATION OR MOTOR VEHICLE INSURANCE?

Yes, we do! We even take care of all the paperwork and headache for you!

HOW LONG IS YOUR WAITING LIST?

The wait for a new appointment is rarely more than 1 business day for times that are convenient to you. If you are flexible with your schedule, we can often get you in for your first appointment on the same or the next day. The only consideration is for high-demand specialties like pelvic floor therapy, there may be a long wait.

WHAT SHOULD I WEAR TO PHYSICAL THERAPY?

Typically, patients wear loose-fitting clothing. We will have to get at the body part we are treating. Shorts work well for lower extremity injuries. A tank top works well for upper extremity injuries.

HOW LONG ARE THE APPOINTMENTS?

Appointments are about 60 minutes but can be longer or shorter depending on your individual treatment. Your therapist will let you know how much time your appointments will require.

WHAT SHOULD I BRING TO MY FIRST SESSION?

We will need your insurance card, any paperwork from your doctor, and your payment. If you have your x-ray, CT, or MRI images, or radiologists reports please bring those as well.

WHAT IS YOUR CANCELLATION POLICY?

Appointments should be scheduled, changed, or canceled at least 24 hours in advance. THERE IS A $50.00 CHARGE FOR MISSED APPOINTMENTS WITHOUT GIVING 24-HOUR NOTICE AND A $50 CHARGE FOR NO-SHOWS. This charge is the patient’s responsibility and cannot be billed to the insurance company. The prescribed treatment plan must be followed to maximize the effectiveness of the treatment. If more than three appointments are missed without notification, care may be discontinued.

WHY SHOULD I CHOOSE PRIVATE PAY?

The most common question I get is, "Why should I pay a cash rate for physical therapy?" "Why would I come to you and pay cash when I can use my health insurance at another facility?"

First of all, depending on your health insurance benefit plan, a cash-based physical therapy clinic will most likely end up saving you A LOT of money. I understand that you pay for your health insurance and for that reason, you want to use it. But, what you do not realize is that most plans have a large deductible, and YOU have to pay that amount out of your own pocket until you reach that deductible. The average plan has a deductible of $1700. This means that if you attend physical therapy you will need to pay out of pocket, an average of $120 per session until you reach $1700 spent. Many physical therapy facilities will not explain this to you...so 3 months down the road you will receive a bill for $1700. Once you reach your deductible, MANY of YOU still have a co-insurance. This means that the insurance company will cover, on average 80%, of your healthcare costs and you are still left to pay the other 20%.

At Rise Up Physical Therapy, we offer a cash rate option for EXCEPTIONAL care from an expert who is going to help you reach your goals. You are also the ONLY patient working with the physical therapist during your sessions. You heard that right; your session will be 1 hour of one-on-one care by a licensed physical therapist AND will consist mainly of soft tissue mobilization techniques. Seems like a no-brainer right?

WHY DON’T YOU ACCEPT SOME INSURANCE PLANS?

Simply put, I do not want to spend time on the phone arguing with insurance companies about reimbursement when I could be spending that time helping you. Due to lowered reimbursement rates from insurance, physical therapy facilities are now pushing to see more patients in one hour. Due to this problem, the quality of care in physical therapy is taking a nose dive. So for me, I get to take my time with my patients and not feel stressed to get to the next person in line. Under the cash-based model, I like my job better and my patients get better faster.

HOW CAN YOU OFFER ONE-ON-ONE SERVICES?

Simply put, I LOVE my job. I love helping people learn about their bodies and imbalances. I love to help them heal from injuries and return to the activities that they love. I am not worried about trying to see 4 patients per hour. I enjoy working one-on-one with my clients and making a change EVERY single visit.

Come check out Rise Up Physical Therapy, even if it is just for 1 visit! I promise you will not be disappointed!